Recall Radar

2022–2025 Mercedes-Benz Eqs 450+, Eqs 580 4MATIC, Eqs SUV 580 4MATIC and more recall: Back over prevention: warnings, external/pedestrian alert

NHTSA campaign 25V-366 · June 5, 2025 · Mercedes-Benz USA, LLC

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Recall at a glance

Campaign number
25V366000
Reported
June 5, 2025
Manufacturer
Mercedes-Benz USA, LLC
Part
Back over prevention: warnings, external/pedestrian alert
Vehicles affected
About 94

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Safety risk

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

The fix

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Frequently asked questions

Which vehicles are affected by this recall?

Mercedes-Benz Amg Eqe 53 4MATIC (2025); Mercedes-Benz Eqe 350+ (2023, 2024); Mercedes-Benz Eqe 500 4MATIC (2023, 2024); Mercedes-Benz Eqe SUV 350 4MATIC (2023, 2024, 2025); Mercedes-Benz Eqe SUV 350+ (2023, 2024, 2025); Mercedes-Benz Eqe SUV 500 4MATIC (2023, 2024, 2025); and more. Check your VIN to confirm.

What is the safety risk?

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

What is the fix?

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.