Recall Radar

2024–2025 Volkswagen Atlas, Atlas Cross Sport recall: Back over prevention: sensing system, camera

NHTSA campaign 25V-334 · May 21, 2025 · Volkswagen Group of America, Inc.

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Recall at a glance

Campaign number
25V334000
Reported
May 21, 2025
Manufacturer
Volkswagen Group of America, Inc.
Part
Back over prevention: sensing system, camera
Vehicles affected
About 171,381

What is wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

The fix

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Frequently asked questions

Which vehicles are affected by this recall?

Volkswagen Atlas (2024, 2025); Volkswagen Atlas Cross Sport (2024, 2025). Check your VIN to confirm.

What is the safety risk?

A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

What is the fix?

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.