2024–2025 Audi Q4 Sportback E-Tron, Q4 E-Tron and 2024 Volkswagen ID.4 recall: Electrical system: 12v/24v/48v battery
Recall at a glance
- Campaign number
- 25V125000
- Reported
- February 28, 2025
- Manufacturer
- Volkswagen Group of America, Inc.
- Part
- Electrical system: 12v/24v/48v battery
- Vehicles affected
- About 13,769
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
The fix
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Audi Q4 E-Tron (2024, 2025); Audi Q4 Sportback E-Tron (2024, 2025); Volkswagen ID.4 (2024). Check your VIN to confirm.
What is the safety risk?
A loss of drive power increases the risk of a crash.
What is the fix?
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.