2022–2025 Mercedes-Benz Eqb 250+, Eqb 250, Eqb 300 4MATIC and more recall: Electrical system: propulsion system, traction battery
Recall at a glance
- Campaign number
- 25V050000
- Reported
- February 7, 2025
- Manufacturer
- Mercedes-Benz USA, LLC
- Part
- Electrical system: propulsion system, traction battery
- Vehicles affected
- About 12,236
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Safety risk
A vehicle fire while parked or driving can increase the risk of injury.
The fix
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Eqb 250 (2022, 2023, 2024, 2025); Mercedes-Benz Eqb 300 4MATIC (2022, 2023, 2024); Mercedes-Benz Eqb 350 4MATIC (2022, 2023, 2024). Check your VIN to confirm.
What is the safety risk?
A vehicle fire while parked or driving can increase the risk of injury.
What is the fix?
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were…
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.