Recall Radar

2002–2011 Mercedes-Benz CLS550, Amg CLS55, E350 and more recall: Visibility: sun/moon roof assembly

NHTSA campaign 24V-874 · November 19, 2024 · Mercedes-Benz USA, LLC

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Recall at a glance

Campaign number
24V874000
Reported
November 19, 2024
Manufacturer
Mercedes-Benz USA, LLC
Part
Visibility: sun/moon roof assembly
Vehicles affected
About 33,456

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Safety risk

A detached sunroof panel can become a road hazard, increasing the risk of a crash.

The fix

Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Mercedes-Benz Amg C32 (2002, 2003, 2004); Mercedes-Benz Amg C55 (2005, 2006); Mercedes-Benz Amg CLK55 (2003, 2004, 2005); Mercedes-Benz Amg CLS55 (2006); Mercedes-Benz Amg CLS63 (2007, 2008, 2009, 2010, 2011); Mercedes-Benz Amg E55 (2003, 2004, 2005, 2006); and more. Check your VIN to confirm.

What is the safety risk?

A detached sunroof panel can become a road hazard, increasing the risk of a crash.

What is the fix?

Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.