2022–2023 GMC Savana and 2022–2023 Chevrolet Express, Equinox recall: Power train: automatic transmission, control module, software
Recall at a glance
- Campaign number
- 24V839000
- Reported
- November 7, 2024
- Manufacturer
- General Motors, LLC
- Part
- Power train: automatic transmission, control module, software
- Vehicles affected
- About 77,824
What is wrong
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Safety risk
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
The fix
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Chevrolet Equinox (2022); Chevrolet Express (2023); GMC Savana (2022, 2023). Check your VIN to confirm.
What is the safety risk?
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
What is the fix?
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.