Recall Radar

2020–2022 Chevrolet Tahoe, Silverado 2500, Silverado 3500 and more and 2020–2022 GMC Sierra 3500, Yukon XL, Yukon and more and more recall: Power train: automatic transmission, fluid/lubricant, valves/valve body

NHTSA campaign 24V-797 · October 24, 2024 · General Motors, LLC

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Recall at a glance

Campaign number
24V797000
Reported
October 24, 2024
Manufacturer
General Motors, LLC
Part
Power train: automatic transmission, fluid/lubricant, valves/valve body
Vehicles affected
About 463,295

What is wrong

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Safety risk

Rear wheel lock-up can increase the risk of a crash.

The fix

Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Cadillac Escalade (2021); Cadillac Escalade Esv (2021); Chevrolet Silverado 1500 (2020, 2021, 2022); Chevrolet Silverado 2500 (2020, 2021, 2022); Chevrolet Silverado 3500 (2020, 2021, 2022); Chevrolet Suburban (2021); and more. Check your VIN to confirm.

What is the safety risk?

Rear wheel lock-up can increase the risk of a crash.

What is the fix?

Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer…

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.