Recall Radar

2022–2024 Ford Maverick recall: Back over prevention: software

NHTSA campaign 24V-684 · September 13, 2024 · Ford Motor Company

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Recall at a glance

Campaign number
24V684000
Reported
September 13, 2024
Manufacturer
Ford Motor Company
Part
Back over prevention: software
Vehicles affected
About 273,701

What is wrong

Ford Motor Company (Ford) is recalling certain 2022-2024 Ford Maverick vehicles equipped with Connected Touch Radios (CTR). The rearview camera image may freeze when the vehicle is in reverse.

Safety risk

An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

The fix

Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters were mailed on March 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S59.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Ford Maverick (2022, 2023, 2024). Check your VIN to confirm.

What is the safety risk?

An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

What is the fix?

Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters were mailed on March 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S59.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.