2020–2024 Tesla Model S, Model 3, Model Y and more recall: Electrical system: software
Recall at a glance
- Campaign number
- 24V554000
- Reported
- July 24, 2024
- Manufacturer
- Tesla, Inc.
- Part
- Electrical system: software
- Vehicles affected
- About 1,849,638
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Safety risk
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
The fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Tesla Model 3 (2021, 2022, 2023, 2024); Tesla Model S (2021, 2022, 2023, 2024); Tesla Model X (2021, 2022, 2023, 2024); Tesla Model Y (2020, 2021, 2022, 2023, 2024). Check your VIN to confirm.
What is the safety risk?
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
What is the fix?
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.