2023–2024 Mercedes-Benz Sprinter 1500, Sprinter 2500, Sprinter 4500 and more recall: Suspension: rear, springs, leaf spring assembly, u-bolt, leaf spring to axle
Recall at a glance
- Campaign number
- 24V517000
- Reported
- July 9, 2024
- Manufacturer
- Daimler Vans USA, LLC
- Part
- Suspension: rear, springs, leaf spring assembly, u-bolt, leaf spring to axle
- Vehicles affected
- About 1,232
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Safety risk
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
The fix
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Sprinter 1500 (2023, 2024); Mercedes-Benz Sprinter 2500 (2023, 2024); Mercedes-Benz Sprinter 3500 (2023, 2024); Mercedes-Benz Sprinter 4500 (2023, 2024). Check your VIN to confirm.
What is the safety risk?
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
What is the fix?
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.