2024–2025 Lexus NX Hybrid, NX, RX Hybrid and more recall: Seats: front assembly, head restraint
Recall at a glance
- Campaign number
- 24V482000
- Reported
- June 27, 2024
- Manufacturer
- Toyota Motor Corporation
- Part
- Seats: front assembly, head restraint
- Vehicles affected
- About 11,418
What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Safety risk
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
The fix
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Lexus NX (2024, 2025); Lexus NX Hybrid (2024, 2025); Lexus RX (2024); Lexus RX Hybrid (2024). Check your VIN to confirm.
What is the safety risk?
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
What is the fix?
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.