2020–2024 Volkswagen Atlas, Atlas Cross Sport recall: Air bags: sensor, occupant classification, front passenger
Recall at a glance
- Campaign number
- 24V464000
- Reported
- June 20, 2024
- Manufacturer
- Volkswagen Group of America, Inc.
- Part
- Air bags: sensor, occupant classification, front passenger
- Vehicles affected
- About 271,330
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Safety risk
A deactivated passenger air bag increases the risk of injury during a crash.
The fix
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Volkswagen Atlas (2021, 2022, 2023, 2024); Volkswagen Atlas Cross Sport (2020, 2021, 2022, 2023, 2024). Check your VIN to confirm.
What is the safety risk?
A deactivated passenger air bag increases the risk of injury during a crash.
What is the fix?
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.