2021–2023 Jeep Grand Cherokee, Grand Wagoneer, Compass and more and 2021–2023 Chrysler Voyager, Pacifica and more recall: Back over prevention: sensing system, camera
Recall at a glance
- Campaign number
- 24V436000
- Reported
- June 13, 2024
- Manufacturer
- Chrysler
- Part
- Back over prevention: sensing system, camera
- Vehicles affected
- About 1,033,433
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The fix
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Chrysler Pacifica (2021, 2022, 2023); Chrysler Voyager (2022); Dodge Durango (2021, 2022); Jeep Compass (2022, 2023); Jeep Grand Cherokee (2021, 2022, 2023); Jeep Grand Wagoneer (2022, 2023); and more. Check your VIN to confirm.
What is the safety risk?
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
What is the fix?
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.