2023 Mercedes-Benz Sprinter 1500, Sprinter 3500, Sprinter 2500 and more recall: Electrical system: wiring
Recall at a glance
- Campaign number
- 24V225000
- Reported
- March 24, 2024
- Manufacturer
- Daimler Vans USA, LLC
- Part
- Electrical system: wiring
- Vehicles affected
- About 99
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
Safety risk
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
The fix
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Sprinter 1500 (2023); Mercedes-Benz Sprinter 2500 (2023); Mercedes-Benz Sprinter 3500 (2023); Mercedes-Benz Sprinter 4500 (2023). Check your VIN to confirm.
What is the safety risk?
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
What is the fix?
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.