2020 Ford Explorer recall: Back over prevention: sensing system, camera
Recall at a glance
- Campaign number
- 24V188000
- Reported
- March 8, 2024
- Manufacturer
- Ford Motor Company
- Part
- Back over prevention: sensing system, camera
- Vehicles affected
- About 1,988
What is wrong
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
The fix
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Ford Explorer (2020). Check your VIN to confirm.
What is the safety risk?
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
What is the fix?
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.