2022–2024 Mercedes-Benz Tourrider Business, Tourrider Premium recall: Structure: emergency, escape/egress/exit, latching/release system
Recall at a glance
- Campaign number
- 24V151000
- Reported
- February 26, 2024
- Manufacturer
- Daimler Coaches North America
- Part
- Structure: emergency, escape/egress/exit, latching/release system
- Vehicles affected
- About 111
What is wrong
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Safety risk
A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
The fix
Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Tourrider Business (2022, 2023, 2024); Mercedes-Benz Tourrider Premium (2022, 2023, 2024). Check your VIN to confirm.
What is the safety risk?
A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
What is the fix?
Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.