2020–2023 Mercedes-Benz Gls 450 4MATIC, Gle 450, Gls 450 and more recall: Power train: automatic transmission, control module, software
Recall at a glance
- Campaign number
- 24V118000
- Reported
- February 16, 2024
- Manufacturer
- Mercedes-Benz USA, LLC
- Part
- Power train: automatic transmission, control module, software
- Vehicles affected
- About 105,071
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Safety risk
An engine stall increases the risk of a crash.
The fix
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz GLS450 (2021); Mercedes-Benz Gle 450 (2020, 2021, 2022, 2023); Mercedes-Benz Gls 450 (2020); Mercedes-Benz Gls 450 4MATIC (2022, 2023). Check your VIN to confirm.
What is the safety risk?
An engine stall increases the risk of a crash.
What is the fix?
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.