2020–2024 GMC Sierra 3500, Sierra 2500 and 2020–2024 Chevrolet Silverado 2500, Silverado 3500 recall: Latches/locks/linkages: tailgate, latch
Recall at a glance
- Campaign number
- 24V060000
- Reported
- February 1, 2024
- Manufacturer
- General Motors, LLC
- Part
- Latches/locks/linkages: tailgate, latch
- Vehicles affected
- About 570,434
What is wrong
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Safety risk
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Chevrolet Silverado 2500 (2020, 2021, 2022, 2023, 2024); Chevrolet Silverado 3500 (2020, 2021, 2022, 2023, 2024); GMC Sierra 2500 (2020, 2021, 2022, 2023, 2024); GMC Sierra 3500 (2020, 2021, 2022, 2023, 2024). Check your VIN to confirm.
What is the safety risk?
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
What is the fix?
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.