2019–2023 Mercedes-Benz Sprinter 3500, Sprinter 2500, Sprinter 1500 and more recall: Structure: critical fasteners
Recall at a glance
- Campaign number
- 23V876000
- Reported
- December 21, 2023
- Manufacturer
- Daimler Vans USA, LLC
- Part
- Structure: critical fasteners
- Vehicles affected
- About 387
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Safety risk
A detached partition wall can increase the risk of injury.
The fix
Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Sprinter 1500 (2019, 2020, 2021, 2022, 2023); Mercedes-Benz Sprinter 2500 (2019, 2020, 2021, 2022, 2023); Mercedes-Benz Sprinter 3500 (2019, 2020, 2021, 2022, 2023); Mercedes-Benz Sprinter 4500 (2019, 2020, 2021, 2022, 2023). Check your VIN to confirm.
What is the safety risk?
A detached partition wall can increase the risk of injury.
What is the fix?
Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.