2022–2023 Tesla Model S, Model X recall: Electrical system: software
Recall at a glance
- Campaign number
- 23V862000
- Reported
- December 19, 2023
- Manufacturer
- Tesla, Inc.
- Part
- Electrical system: software
- Vehicles affected
- About 120,423
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Safety risk
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
The fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Tesla Model S (2022, 2023); Tesla Model X (2022, 2023). Check your VIN to confirm.
What is the safety risk?
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
What is the fix?
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.