2023 Mercedes-Benz Sprinter 4500, Sprinter 2500, Sprinter 3500 and more recall: Suspension: front
Recall at a glance
- Campaign number
- 23V849000
- Reported
- December 15, 2023
- Manufacturer
- Daimler Vans USA, LLC
- Part
- Suspension: front
- Vehicles affected
- About 33
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
Safety risk
A loss of steering control can increase the risk of a crash.
The fix
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Sprinter 1500 (2023); Mercedes-Benz Sprinter 2500 (2023); Mercedes-Benz Sprinter 3500 (2023); Mercedes-Benz Sprinter 4500 (2023). Check your VIN to confirm.
What is the safety risk?
A loss of steering control can increase the risk of a crash.
What is the fix?
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.