2019–2024 Audi E-Tron, A8, E-Tron GT and more recall: Electrical system: propulsion system, charging, cable/cord, onboard
Recall at a glance
- Campaign number
- 23V842000
- Reported
- December 13, 2023
- Manufacturer
- Volkswagen Group of America, Inc.
- Part
- Electrical system: propulsion system, charging, cable/cord, onboard
- Vehicles affected
- About 93,196
What is wrong
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Safety risk
An overheated outlet or charging cable can increase the risk of a fire.
The fix
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Audi A7 (2021, 2022); Audi A8 (2020, 2021); Audi E-Tron (2019, 2020, 2021, 2022, 2023, 2024); Audi E-Tron GT (2022, 2023, 2024); Audi Q4 E-Tron (2022, 2023, 2024); Audi Q5 (2020, 2021, 2022, 2023, 2024); and more. Check your VIN to confirm.
What is the safety risk?
An overheated outlet or charging cable can increase the risk of a fire.
What is the fix?
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this…
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.