Recall Radar

2019–2024 Porsche Panamera 4S E-Hybrid, Panamera Turbo S E-Hybrid, Taycan 4 Cross Turismo and more recall: Electrical system: propulsion system, charging, cable/cord, onboard

NHTSA campaign 23V-841 · December 13, 2023 · Porsche Cars North America, Inc.

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Recall at a glance

Campaign number
23V841000
Reported
December 13, 2023
Manufacturer
Porsche Cars North America, Inc.
Part
Electrical system: propulsion system, charging, cable/cord, onboard
Vehicles affected
About 41,345

What is wrong

Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Safety risk

An overheated outlet or charging cable can increase the risk of a fire.

The fix

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Porsche Cayenne E-Hybrid (2019, 2021, 2022, 2023, 2024); Porsche Cayenne Turbo E-Hybrid (2024); Porsche Cayenne Turbo S E-Hybrid (2020, 2021, 2022, 2023); Porsche Panamera 4 E-Hybrid (2021, 2022, 2023); Porsche Panamera 4S E-Hybrid (2021, 2022, 2023); Porsche Panamera Turbo S E-Hybrid (2021, 2022, 2023); and more. Check your VIN to confirm.

What is the safety risk?

An overheated outlet or charging cable can increase the risk of a fire.

What is the fix?

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024.…

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.