2024 Mercedes-Benz Gle 450E 4MATIC recall: Electronic stability control (esc): control module, software
Recall at a glance
- Campaign number
- 23V807000
- Reported
- December 1, 2023
- Manufacturer
- Mercedes-Benz USA, LLC
- Part
- Electronic stability control (esc): control module, software
- Vehicles affected
- About 2,797
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
Safety risk
Extended stopping distance can increase the risk of a crash.
The fix
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Gle 450E 4MATIC (2024). Check your VIN to confirm.
What is the safety risk?
Extended stopping distance can increase the risk of a crash.
What is the fix?
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.