2022–2024 RAM 3500, 2500, 1500 recall: Back over prevention: display function
Recall at a glance
- Campaign number
- 23V654000
- Reported
- September 28, 2023
- Manufacturer
- Chrysler
- Part
- Back over prevention: display function
- Vehicles affected
- About 272,911
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The fix
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
RAM 1500 (2022, 2023); RAM 2500 (2022, 2023, 2024); RAM 3500 (2022, 2023). Check your VIN to confirm.
What is the safety risk?
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
What is the fix?
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.