Recall Radar

2019 Kia Sorento recall: Back over prevention: sensing system, camera

NHTSA campaign 23V-639 · September 15, 2023 · Kia America, Inc.

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Recall at a glance

Campaign number
23V639000
Reported
September 15, 2023
Manufacturer
Kia America, Inc.
Part
Back over prevention: sensing system, camera
Vehicles affected
About 83,667

What is wrong

Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

The fix

Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Kia Sorento (2019). Check your VIN to confirm.

What is the safety risk?

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

What is the fix?

Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.