2023 Mercedes-Benz Amg Eqe, Eqe 500, Redundant Eqe 350 4MATIC recall: Structure: frame and members
Recall at a glance
- Campaign number
- 23V555000
- Reported
- August 4, 2023
- Manufacturer
- Mercedes-Benz USA, LLC
- Part
- Structure: frame and members
- Vehicles affected
- About 10
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.
Safety risk
In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.
The fix
Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Amg Eqe (2023); Mercedes-Benz Eqe 500 (2023); Mercedes-Benz Redundant Eqe 350 4MATIC (2023). Check your VIN to confirm.
What is the safety risk?
In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.
What is the fix?
Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.