2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid and more and 2023–2024 Lexus NX250, NX350, NX Hybrid and more recall: Air bags: frontal, driver clockspring/spiral cassette
Recall at a glance
- Campaign number
- 23V480000
- Reported
- July 12, 2023
- Manufacturer
- Toyota Motor Corporation
- Part
- Air bags: frontal, driver clockspring/spiral cassette
- Vehicles affected
- About 152,927
What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
The fix
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Lexus NX Hybrid (2023, 2024); Lexus NX250 (2023, 2024); Lexus NX350 (2023, 2024); Lexus RX Hybrid (2023); Lexus RX350 (2023); Lexus RX500H (2023); and more. Check your VIN to confirm.
What is the safety risk?
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
What is the fix?
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.