Recall Radar

2022 Lexus NX450H+ and 2021–2022 Toyota RAV4 Prime recall: Electrical system: propulsion system, dc/dc converter

NHTSA campaign 23V-478 · July 12, 2023 · Toyota Motor Corporation

Check your own car by VIN. A recall applies only to certain vehicles, built in certain periods. NHTSA’s recall lookup checks your 17-character VIN against open recalls and is free.

Recall at a glance

Campaign number
23V478000
Reported
July 12, 2023
Manufacturer
Toyota Motor Corporation
Part
Electrical system: propulsion system, dc/dc converter
Vehicles affected
About 43,442

What is wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.

Safety risk

A short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.

The fix

Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Lexus NX450H+ (2022); Toyota RAV4 Prime (2021, 2022). Check your VIN to confirm.

What is the safety risk?

A short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.

What is the fix?

Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.