2021–2023 Mercedes-Benz Metris, Sprinter 2500, Sprinter 1500 recall: Fuel system, gasoline: delivery, fuel pump
Recall at a glance
- Campaign number
- 23V444000
- Reported
- June 26, 2023
- Manufacturer
- Daimler Vans USA, LLC
- Part
- Fuel system, gasoline: delivery, fuel pump
- Vehicles affected
- About 20,500
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Safety risk
A loss of drive power can increase the risk of a crash.
The fix
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Metris (2021, 2022, 2023); Mercedes-Benz Sprinter 1500 (2021, 2022); Mercedes-Benz Sprinter 2500 (2021, 2022). Check your VIN to confirm.
What is the safety risk?
A loss of drive power can increase the risk of a crash.
What is the fix?
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.