2022–2023 Mercedes-Benz Amg Eqs, Amg Eqe, Eqs 580 and more recall: Electrical system: propulsion system
Recall at a glance
- Campaign number
- 23V405000
- Reported
- June 5, 2023
- Manufacturer
- Mercedes-Benz USA, LLC
- Part
- Electrical system: propulsion system
- Vehicles affected
- About 8,281
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Safety risk
A loss of drive power can increase the risk of a crash.
The fix
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Amg Eqe (2023); Mercedes-Benz Amg Eqs (2022, 2023); Mercedes-Benz EQS450 (2023); Mercedes-Benz EQS580 (2023); Mercedes-Benz Eqs 450 (2022); Mercedes-Benz Eqs 580 (2022). Check your VIN to confirm.
What is the safety risk?
A loss of drive power can increase the risk of a crash.
What is the fix?
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.