2022–2023 Mercedes-Benz EQS450, S 580 E, Amg Eqs 53 and more recall: Electrical system: propulsion system, traction battery thermal, management, software
Recall at a glance
- Campaign number
- 23V309000
- Reported
- May 2, 2023
- Manufacturer
- Mercedes-Benz USA, LLC
- Part
- Electrical system: propulsion system, traction battery thermal, management, software
- Vehicles affected
- About 3,828
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Safety risk
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
The fix
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Amg Eqs 53 (2022); Mercedes-Benz EQS450 (2023); Mercedes-Benz EQS580 (2023); Mercedes-Benz Eqs 450+ (2022); Mercedes-Benz Eqs 580 (2022); Mercedes-Benz Redundant Eqe 350 4MATIC (2023); and more. Check your VIN to confirm.
What is the safety risk?
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
What is the fix?
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.