2019–2021 RAM Promaster recall: Power train: automatic transmission, internal, park pawl
Recall at a glance
- Campaign number
- 23V301000
- Reported
- April 27, 2023
- Manufacturer
- Chrysler
- Part
- Power train: automatic transmission, internal, park pawl
- Vehicles affected
- About 165,503
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Safety risk
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
The fix
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
RAM Promaster (2019, 2020, 2021). Check your VIN to confirm.
What is the safety risk?
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
What is the fix?
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.