Recall Radar

2023 Tesla Model X recall: Back over prevention

NHTSA campaign 23V-244 · April 5, 2023 · Tesla, Inc.

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Recall at a glance

Campaign number
23V244000
Reported
April 5, 2023
Manufacturer
Tesla, Inc.
Part
Back over prevention
Vehicles affected
About 38

What is wrong

Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.

The fix

Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Tesla Model X (2023). Check your VIN to confirm.

What is the safety risk?

A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.

What is the fix?

Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.