Recall Radar

2022–2023 Infiniti QX50, QX55 recall: Latches/locks/linkages: doors, lock

NHTSA campaign 23V-187 · March 20, 2023 · Nissan North America, Inc.

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Recall at a glance

Campaign number
23V187000
Reported
March 20, 2023
Manufacturer
Nissan North America, Inc.
Part
Latches/locks/linkages: doors, lock
Vehicles affected
About 48

What is wrong

Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.

Safety risk

An unlocked door may unlatch and open during a crash, increasing the risk of injury.

The fix

Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Infiniti QX50 (2022); Infiniti QX55 (2023). Check your VIN to confirm.

What is the safety risk?

An unlocked door may unlatch and open during a crash, increasing the risk of injury.

What is the fix?

Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.