2018–2021 Mercedes-Benz Glc 350 E, Amg GLB35, Glb 250 and more recall: Back over prevention: display function
Recall at a glance
- Campaign number
- 22V232000
- Reported
- April 8, 2022
- Manufacturer
- Mercedes-Benz USA, LLC
- Part
- Back over prevention: display function
- Vehicles affected
- About 126,443
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The fix
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
- Mercedes-Benz A 220: 2019, 2020
- Mercedes-Benz Amg A35: 2020
- Mercedes-Benz Amg C43: 2019, 2020, 2021
- Mercedes-Benz Amg C63: 2019, 2020, 2021
- Mercedes-Benz Amg C63 S: 2019, 2020, 2021
- Mercedes-Benz Amg CLA35: 2020, 2021
- Mercedes-Benz Amg CLA45: 2020, 2021
- Mercedes-Benz Amg CLS53: 2019, 2020
- Mercedes-Benz Amg E53: 2019, 2020
- Mercedes-Benz Amg GLA35: 2021
- Mercedes-Benz Amg GLA45: 2021
- Mercedes-Benz Amg GLB35: 2021
- Mercedes-Benz Amg GLC43: 2020
- Mercedes-Benz Amg GLC63: 2020
- Mercedes-Benz Amg GLC63 S: 2020
- Mercedes-Benz C 300: 2019, 2020, 2021
- Mercedes-Benz C 350 E: 2020
- Mercedes-Benz Cla 250: 2020
- Mercedes-Benz Cls 450: 2019, 2020
- Mercedes-Benz E 300: 2019
- Mercedes-Benz E 350: 2020, 2021
- Mercedes-Benz E 400: 2018
- Mercedes-Benz E 450: 2019, 2020, 2021
- Mercedes-Benz Gla 250: 2021
- Mercedes-Benz Glb 250: 2020, 2021
- Mercedes-Benz Glc 300: 2020
- Mercedes-Benz Glc 350 E: 2020
- Mercedes-Benz Gle 350: 2020
- Mercedes-Benz Gle 450: 2020
- Mercedes-Benz Gls 450: 2020
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz A 220 (2019, 2020); Mercedes-Benz Amg A35 (2020); Mercedes-Benz Amg C43 (2019, 2020, 2021); Mercedes-Benz Amg C63 (2019, 2020, 2021); Mercedes-Benz Amg C63 S (2019, 2020, 2021); Mercedes-Benz Amg CLA35 (2020, 2021); and more. Check your VIN to confirm.
What is the safety risk?
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
What is the fix?
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.