2021–2022 Mercedes-Benz Amg Eqs, Amg GT63 S, Amg GT53 and more recall: Steering: steering wheel/handle bar
Recall at a glance
- Campaign number
- 22V189000
- Reported
- March 25, 2022
- Manufacturer
- Mercedes-Benz USA, LLC
- Part
- Steering: steering wheel/handle bar
- Vehicles affected
- About 8,396
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Safety risk
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
The fix
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
- Mercedes-Benz Amg CLS53: 2021
- Mercedes-Benz Amg E53: 2021, 2022
- Mercedes-Benz Amg E63S: 2021
- Mercedes-Benz Amg Eqs: 2022
- Mercedes-Benz Amg GT43: 2022
- Mercedes-Benz Amg GT53: 2022
- Mercedes-Benz Amg GT63 S: 2022
- Mercedes-Benz Amg SL55: 2022
- Mercedes-Benz Amg SL63: 2022
- Mercedes-Benz C 300: 2022
- Mercedes-Benz Cls 450: 2022
- Mercedes-Benz E 350: 2021, 2022
- Mercedes-Benz E 450: 2021, 2022
- Mercedes-Benz Eqs 450: 2022
- Mercedes-Benz Eqs 580: 2022
- Mercedes-Benz S 500 4MATIC: 2022
- Mercedes-Benz S 580: 2021
- Mercedes-Benz S 580 4MATIC: 2022
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Amg CLS53 (2021); Mercedes-Benz Amg E53 (2021, 2022); Mercedes-Benz Amg E63S (2021); Mercedes-Benz Amg Eqs (2022); Mercedes-Benz Amg GT43 (2022); Mercedes-Benz Amg GT53 (2022); and more. Check your VIN to confirm.
What is the safety risk?
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
What is the fix?
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.