2015–2018 Mercedes-Benz Metris recall: Back over prevention: sensing system, camera
Recall at a glance
- Campaign number
- 22V099000
- Reported
- February 22, 2022
- Manufacturer
- Daimler Vans USA, LLC
- Part
- Back over prevention: sensing system, camera
- Vehicles affected
- About 17,093
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Safety risk
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
The fix
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Metris (2015, 2016, 2017, 2018). Check your VIN to confirm.
What is the safety risk?
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
What is the fix?
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.