2019–2020 Mercedes-Benz Sprinter 2500, Sprinter 1500, Sprinter 4500 and more recall: Electrical system: software
Recall at a glance
- Campaign number
- 21V972000
- Reported
- December 15, 2021
- Manufacturer
- Daimler Vans USA, LLC
- Part
- Electrical system: software
- Vehicles affected
- About 48,400
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Safety risk
Unintentional vehicle movement can increase the risk of a crash.
The fix
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Sprinter 1500 (2019, 2020); Mercedes-Benz Sprinter 2500 (2019, 2020); Mercedes-Benz Sprinter 3500 (2019, 2020); Mercedes-Benz Sprinter 4500 (2019, 2020). Check your VIN to confirm.
What is the safety risk?
Unintentional vehicle movement can increase the risk of a crash.
What is the fix?
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.