2021 Mercedes-Benz Sprinter 1500, Sprinter 2500, Sprinter 3500 and more recall: Electrical system: wiring
Recall at a glance
- Campaign number
- 21V779000
- Reported
- October 6, 2021
- Manufacturer
- Daimler Vans USA, LLC
- Part
- Electrical system: wiring
- Vehicles affected
- About 38
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
Safety risk
An electrical short can increase the risk of a fire.
The fix
Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Sprinter 1500 (2021); Mercedes-Benz Sprinter 2500 (2021); Mercedes-Benz Sprinter 3500 (2021); Mercedes-Benz Sprinter 4500 (2021). Check your VIN to confirm.
What is the safety risk?
An electrical short can increase the risk of a fire.
What is the fix?
Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.