2014–2016 Nissan Pathfinder Hybrid, Murano Hybrid and 2014–2017 Infiniti QX60 Hybrid recall: Engine and engine cooling: engine, engine control module (ecu/ecm), software
Recall at a glance
- Campaign number
- 21V774000
- Reported
- October 4, 2021
- Manufacturer
- Nissan North America, Inc.
- Part
- Engine and engine cooling: engine, engine control module (ecu/ecm), software
- Vehicles affected
- About 7,634
What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
The fix
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Infiniti QX60 Hybrid (2014, 2015, 2016, 2017); Nissan Murano Hybrid (2015, 2016); Nissan Pathfinder Hybrid (2014, 2015). Check your VIN to confirm.
What is the safety risk?
A loss of drive power increases the risk of a crash.
What is the fix?
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.