Recall Radar

2019–2021 RAM Promaster City recall: Exterior lighting: turn signal

NHTSA campaign 21V-728 · September 21, 2021 · Chrysler

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Recall at a glance

Campaign number
21V728000
Reported
September 21, 2021
Manufacturer
Chrysler
Part
Exterior lighting: turn signal
Vehicles affected
About 23,853

What is wrong

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

The fix

Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Frequently asked questions

Which vehicles are affected by this recall?

RAM Promaster City (2019, 2020, 2021). Check your VIN to confirm.

What is the safety risk?

The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

What is the fix?

Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.