Recall Radar

2021 RAM Promaster City, Promaster recall: Seat belts

NHTSA campaign 21V-699 · September 9, 2021 · Chrysler

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Recall at a glance

Campaign number
21V699000
Reported
September 9, 2021
Manufacturer
Chrysler
Part
Seat belts
Vehicles affected
About 10,372

What is wrong

Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

An unsecured child restraint system can increase the risk of injury during a crash.

The fix

Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Frequently asked questions

Which vehicles are affected by this recall?

RAM Promaster (2021); RAM Promaster City (2021). Check your VIN to confirm.

What is the safety risk?

An unsecured child restraint system can increase the risk of injury during a crash.

What is the fix?

Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.