2011–2016 Mercedes-Benz C250, E350, Amg C63 and more recall: Air bags: frontal
Recall at a glance
- Campaign number
- 21V638000
- Reported
- August 13, 2021
- Manufacturer
- Mercedes-Benz USA, LLC
- Part
- Air bags: frontal
- Vehicles affected
- About 205
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Safety risk
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
The fix
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Amg C63 (2012, 2013, 2014); Mercedes-Benz C250 (2012, 2013, 2014, 2015); Mercedes-Benz C350 (2012, 2013, 2014, 2015); Mercedes-Benz E350 (2011, 2012, 2013, 2014); Mercedes-Benz E400 (2015, 2016). Check your VIN to confirm.
What is the safety risk?
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
What is the fix?
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.