2021 Infiniti Q50, QX80, Q60 recall: Back over prevention: display function
Recall at a glance
- Campaign number
- 21V599000
- Reported
- August 2, 2021
- Manufacturer
- Nissan North America, Inc.
- Part
- Back over prevention: display function
- Vehicles affected
- About 3,569
What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The fix
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Infiniti Q50 (2021); Infiniti Q60 (2021); Infiniti QX80 (2021). Check your VIN to confirm.
What is the safety risk?
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
What is the fix?
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.