Recall Radar

2021 Chevrolet Suburban, Tahoe and 2021 Cadillac Escalade Esv, Escalade NA and more recall: Steering: steering control module

NHTSA campaign 21V-455 · June 17, 2021 · General Motors, LLC

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Recall at a glance

Campaign number
21V455000
Reported
June 17, 2021
Manufacturer
General Motors, LLC
Part
Steering: steering control module
Vehicles affected
About 26,847

What is wrong

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.

Safety risk

Increased steering effort, particularly at lower speeds, increases the risk of a crash.

The fix

The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Cadillac Escalade Esv (2021); Cadillac Escalade NA (2021); Chevrolet Suburban (2021); Chevrolet Tahoe (2021); GMC Yukon (2021); GMC Yukon XL (2021). Check your VIN to confirm.

What is the safety risk?

Increased steering effort, particularly at lower speeds, increases the risk of a crash.

What is the fix?

The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.