Recall Radar

2019–2020 RAM 3500, 4500, 5500 recall: Engine and engine cooling: engine, oil/lubrication

NHTSA campaign 21V-439 · June 10, 2021 · Chrysler

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Recall at a glance

Campaign number
21V439000
Reported
June 10, 2021
Manufacturer
Chrysler
Part
Engine and engine cooling: engine, oil/lubrication
Vehicles affected
About 32,002

What is wrong

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

Safety risk

Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.

The fix

Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Frequently asked questions

Which vehicles are affected by this recall?

RAM 3500 (2019, 2020); RAM 4500 (2019, 2020); RAM 5500 (2019, 2020). Check your VIN to confirm.

What is the safety risk?

Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.

What is the fix?

Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.