2021 Mercedes-Benz C 300, E 450, Amg E53 and more recall: Seats: mid/rear assembly, head restraint
Recall at a glance
- Campaign number
- 21V406000
- Reported
- May 28, 2021
- Manufacturer
- Mercedes-Benz USA, LLC
- Part
- Seats: mid/rear assembly, head restraint
- Vehicles affected
- About 218
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.
Safety risk
Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.
The fix
Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Notes from the notice
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Amg C43 (2021); Mercedes-Benz Amg C63 (2021); Mercedes-Benz Amg C63 S (2021); Mercedes-Benz Amg E53 (2021); Mercedes-Benz C 300 (2021); Mercedes-Benz E 450 (2021). Check your VIN to confirm.
What is the safety risk?
Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.
What is the fix?
Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.