Recall Radar

2020 Mercedes-Benz Sprinter 1500, Sprinter 3500, Sprinter 4500 and more recall: Structure: body, door, hinge and attachments

NHTSA campaign 21V-359 · May 17, 2021 · Daimler Vans USA, LLC

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Recall at a glance

Campaign number
21V359000
Reported
May 17, 2021
Manufacturer
Daimler Vans USA, LLC
Part
Structure: body, door, hinge and attachments
Vehicles affected
About 2,016

What is wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.

Safety risk

Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.

The fix

Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Mercedes-Benz Sprinter 1500 (2020); Mercedes-Benz Sprinter 2500 (2020); Mercedes-Benz Sprinter 3500 (2020); Mercedes-Benz Sprinter 4500 (2020). Check your VIN to confirm.

What is the safety risk?

Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.

What is the fix?

Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.