Recall Radar

2016–2019 Ford Explorer recall: Structure: body

NHTSA campaign 21V-316 · May 5, 2021 · Ford Motor Company

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Recall at a glance

Campaign number
21V316000
Reported
May 5, 2021
Manufacturer
Ford Motor Company
Part
Structure: body
Vehicles affected
About 616,967

What is wrong

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Safety risk

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

The fix

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

Affected models

Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.

Notes from the notice

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frequently asked questions

Which vehicles are affected by this recall?

Ford Explorer (2016, 2017, 2018, 2019). Check your VIN to confirm.

What is the safety risk?

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

What is the fix?

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.